Usually, no referral is required for private patients, however if you do have a referral please bring this to your consultation as the more information we know, the better. We also frequently work in partnership with your doctor and communicate with them during and at the completion of treatment.

You will need a referral if:

• - you have been injured at work and are covered through a Workers’ Compensation Scheme.
• - you have been in a motor vehicle accident and are covered through the Insurance Commission.
• - you are a Department of Veteran’s Affairs patient (DVA).
• - you are covered through Medicare’s Enhanced Primary Care Program.

Yes! We offer Telehealth consults for those who prefer to see one of our physiotherapists online. You can book an appointment online here. 

This comprehensive online digital physio consultation will cover the usual assessment and provide a working diagnosis of your musculoskeletal condition. You will be required to undertake assessment with guidance from your physio. A rehab plan with exercises and education will be provided following the assessment.

Payment will be required prior to the appointment, however if your condition is not suited to online Physio, you will be provided with a full refund and advised or referred to the appropriate service.

Generally, our initial physiotherapy consultations take 45 mins and subsequent consultations are 30 mins. We also offer long appointments of 60 mins for those who require more time, have complex pain, multiple areas of concern, or who are unable to attend a subsequent appointment.

HICAPS and EFTPOS facilities are available at our practice. The amount of rebate you will receive back is dependant on your private health fund and level of cover. If you would like to determine in advance if you qualify for a rebate, how much the rebate will be, or for more information, please contact your health fund directly.

Yes - however we require a Doctor's referral if you are a white card holder.

Yes - however Workers' Compensation claims and Motor Vehicle Accident claims require:

• - A Doctor's referral
• - A work cover certificate with other work cover information (Eg WC Claim Number, Case Manager’s name and contact information)

With the appropriate information we are able to bill the insurer directly.

You can find out more information about Workers' Compensation in WA at the WorkCover website here. 

Yes we do. You must have a current referral from your GP. You will be required to pay the full cost of the appointment and we are able to claim your rebate on the spot provided you bring your medicare card and debit card.

Please bring any relevant x-rays, scans (MRI’s, ultrasounds etc) or other relevant information related to your injury, if you have them. Please also arrive 10 minutes earlier than your scheduled appointment to fill in paperwork.

Please wear comfortable clothing that you can move freely in and are able to reveal the body part needing treatment. If required, we provide towels for draping to maintain privacy and access to the injured area.

We have items for sale that include heat packs, strapping tape, mouldable orthotics, exercise band – theraband, TENS unit, ankle/knee/back braces massage balls and foam rollers. We are also able to order any other specific items required for your injury. You can purchase these at our practice during your appointment or you can pop in during business hours.